Terms & Conditions

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Last update : October 2025

Welcome to MaturIQ, a platform developed by TGV Partners, designed to help you design, measure, and orchestrate maturity and transformation frameworks through the power of artificial intelligence.

By accessing MaturIQ (the “Platform”), you agree to these Terms of Use (“Terms”).
If you do not agree to these Terms, you must not use the Platform.


1. Purpose

These Terms define the conditions under which users can access and use the services offered by MaturIQ, operated by TGV Partners.


2. Access to the Platform

Access to the Platform requires creating a user account.
By creating an account, you agree to provide accurate, complete, and up-to-date information.
TGV Partners reserves the right to suspend or refuse access to any user who violates these conditions.


3. Services Provided

MaturIQ allows users to:

  • Create, import, or manage maturity frameworks,

  • Collect, visualize, and analyze performance data,

  • Generate AI-powered insights,

  • Collaborate across teams on shared projects and reports.

TGV Partners may update or improve MaturIQ’s features at any time to enhance user experience.


4. Responsible Use

Users agree to:

  • Use the Platform solely for lawful, professional purposes,

  • Not attempt to access, alter, or interfere with other users’ data,

  • Not reproduce, resell, or exploit the Platform’s content or code without authorization,

  • Respect all intellectual property rights attached to TGV Partners and MaturIQ.


5. Intellectual Property

All elements of the Platform (text, design, logo, algorithms, brand, and interface) are the exclusive property of TGV Partners.
Any unauthorized reproduction or use is strictly prohibited.


6. Data Protection

MaturIQ collects and processes personal data in full compliance with the General Data Protection Regulation (GDPR).
Collected information is used solely for operating and improving the service.
Users may request access, correction, or deletion of their personal data by contacting [privacy@tgvpartners.com].


7. Confidentiality

User data — including frameworks, models, indicators, and analyses — remains the sole property of the user.
TGV Partners will not access, use, or share such data without explicit consent, unless required by law.


8. Service Availability

TGV Partners strives to ensure continuous service availability.
However, temporary interruptions may occur due to maintenance or updates.
No liability shall arise from temporary unavailability.


9. Liability

TGV Partners cannot be held liable for:

  • How users interpret or apply AI-generated insights,

  • Indirect damages arising from the use of the Platform,

  • Any misuse or breach of these Terms by users.


10. Changes to the Terms

TGV Partners may update these Terms at any time.
Users will be notified of significant changes through the Platform or by email.


11. Termination

Users may delete their account at any time.
TGV Partners reserves the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.


12. Governing Law

These Terms are governed by Ivorian law.
Any disputes shall be submitted to the competent courts of Abidjan, Côte d’Ivoire, where TGV Partners is headquartered.


13. Contact

For questions about these Terms or the Platform, please contact us at:
📧 support@tgvpartners.com